Using a shared diary to uncover true feelings

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Using a shared diary to uncover true feelings

2026.07.30

To elicit the true feelings of a foreign employee who struggled with Japanese and only nodded and said "I understand" in response to instructions, the CEO of a certain company chose to use a "shared diary." By having the employee write about their experiences and goals at work every day, it not only served as Japanese language practice but also provided an opportunity to understand their thoughts and concerns. By changing to a question-and-answer format midway through, the dialogue deepened, and continuing for about one diary led to the building of trust.

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Visionista/VOL.082026 | Winter

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